Kollabo Privacy Policy
• Welcome to Kollabo Nexus Private Limited’s Privacy Policy. This Policy explains how we collect and use your data and how you can control your information.
• We believe in transparency and clarity when it comes to your data. At Kollabo Nexus Private Limited, we're upfront about collecting and processing your information to deliver a more relevant and engaging experience. This helps us understand what matters most to you, enabling us to refine our services and provide you with the most valuable content.
• At Kollabo Nexus Private Limited, we prioritize your privacy. This Privacy Policy provides a clear understanding of our data practices, enabling you to make informed decisions about your personal information. We encourage you to read it thoroughly.
1. Rights of a User
~ The following provisions outline the rights of users utilizing the Kollabo Nexus Private Limited’s platform:
1.1. Access and update your information.
*To access and update your account information, simply go to your Settings section, where you can view and modify your details as needed.
1.2. Delete Your Information.
*You have the right to delete your information or account at any time. To do so, simply navigate to your account settings and select the option to delete the specific information or your entire account. We will process your request promptly and ensure that your data is removed from our systems.
1.3. Control who can contact you.
*You retain the right to restrict or block any user from contacting you further. To maintain a safe and respectful experience, our messaging feature allows users to initiate conversations with you only if you've accepted their collaboration request or they've accepted yours. You can manage your connections and messaging preferences at any time through your account settings.
1.4. Control who can see your content.
*You have the ability to block other users, which restricts them from viewing your profile and interacting with you. Regardless of blocking, any content you share on Kollabo Nexus Private Limited will be publicly available and accessible to all other users of the platform.
1.5. Change your permissions.
*You have full control over connecting your social media profiles to Kollabo Nexus Private Limited. At any time, you can change the permissions for linking your Instagram, Facebook, YouTube, or other social media accounts with our platform. To manage these settings, simply navigate to the Social Connections section of your account, where you can easily update your permissions as desired.
1.6. Opt out of promotional messages.
*If you no longer wish to receive promotional messages from us via email, you can easily opt out by clicking the "Unsubscribe" button located at the bottom of our emails. This option is typically found in the email footer and may also be accessible through your Gmail application's settings or inbox features.
1.7. Object to processing.
*Subject to applicable laws and regulations, you may have the right to object to our processing of your personal data. This right may vary depending on your location and the specific data processing activities.
2. Where This Privacy Policy Applies
*This Privacy Policy governs the collection, use, and disclosure of personal data by Kollabo Nexus Private Limited in connection with its website platform. This Privacy Policy applies to all users of the platform, and covers all interactions with the platform, regardless of whether you are a registered user or a visitor. The terms of this Privacy Policy are integral to your use of the platform, and by accessing or using the platform, you acknowledge that you have read, understood, and agree to be bound by this Privacy Policy.
3. Information We Collect
~ This section provides you with details on what information we collect, what you provide to us, what we collect when you use Kollabo Nexus Private Limited, and information we receive from other apps you’ve connected to your Kollabo Nexus Private Limited account. Sometimes, we may also collect additional information, with your permission.
3.1. Account Creation (Sign Up)
*When users create an account on our platform, we collect the following information:
- Email address
- Password
- Location (selected manually by the user from the available options)
- Content Category (selected manually by the user from the available options)
3.2. Account Access (Sign In)
*When users log in to their account, we collect:
- Email address
- Password
3.3. Password Recovery
*In the event of a forgotten password, we collect the user's email address to facilitate verification and account access.
3.4. Social Media Connection
*To complete profile setup and utilize our platform, users are required to connect one of their social media accounts (Instagram, YouTube, or Facebook). We collect the following information from these platforms:
(i) Instagram
- Name
- Username
- Profile Picture
- Number of Posts
- Number of Followers
- Number of Following
- Posts
- Reels
- Engagement metrics (Likes, Comments, Shares, Views, Timestamps)
(ii) YouTube
- Channel URL
- Name
- Handle
- Number of Subscribers
- Number of Videos
- Video details (Views, Timestamps, Likes, Titles)
(iii) Facebook
- Profile Picture
- Username
- Number of Followers
- Number of Following
- Posts
- Videos
- Engagement metrics (Views, Shares, Comments, Likes)
Note: We do not store any type of personal information from social media accounts. The collected data is presented on our platform solely for the purpose of enhancing user experience and providing our services.
4. How We Use Information
~ This section outlines how we utilize the information collected from users during the process of signing up, signing in, or creating an account through the connection of a social media profile. The purposes for which we use user information include:
4.1. Account Creation and Management.
*We use the information collected during sign-up (email address, password, location, and content category) to:
- Create and manage user accounts.
- Authenticate users during the sign-in process.
- Recover account access in the event of a forgotten password.
4.2. Profile Setup and Display.
*We use the information collected from connected social media accounts (Instagram, YouTube, or Facebook) to:
- Display user profiles on our platform, including relevant information such as name, username, profile picture, and engagement metrics.
- Enable users to browse through other users' profiles and make informed decisions about potential collaborations based on content category, geographical location, followers count, and other relevant factors.
4.3. Facilitating Connections
*We use the collected information to facilitate connections between content creators based on filters such as:
- Content category
- Geographical location
- Followers count
By using our platform, users acknowledge that we collect and process their information for the purposes outlined above. We prioritize transparency and ensure that user data is handled in accordance with our data protection practices.
5. How We Share Information
~ We prioritize the confidentiality and security of user information. Our information sharing practices are guided by the following principles:
5.1. No Sharing with Third Parties
*We do not share personal information with any third-party entities, as we do not have any collaborative relationships with external parties that require such sharing.
5.2. Data Confidentiality
*We ensure that personal information, including basic details (username, email address, password, content category, and location) remains confidential and is stored securely within our systems.
5.3. Social Media Platform Data
*When users connect their social media accounts (Instagram, YouTube, or Facebook) to our platform, the respective social media platforms retain control over the data. We:
- Do not store social media platform data in our backend.
- Only present the data on our platform for user convenience.
5.4. Data Security
*We implement robust security measures to protect user information from unauthorized access, disclosure, or other forms of compromise.
6. Why we collect information
~ We collect information from users to facilitate the effective operation, delivery, and maintenance of our services. By collecting and processing user information, we can ensure that our services meet the highest standards of quality, reliability, and performance. The collection and processing of user information are essential to our ability to provide and maintain our services, and by using our platform, users acknowledge the importance of providing accurate and up-to-date information to facilitate these purposes.
6.1. Use of Collected Information
*We utilize the information we collect to facilitate the operation, delivery, and maintenance of our Services. Additionally, certain information is used to ensure compatibility and functionality with evolving technologies, such as updates to operating systems and devices. We also use some of your information to help keep our products up to date, for example to make sure that our services work with the latest operating systems and devices.
6.2. Personalised Services
*We offer personalized Services to our users. One of the ways we do this is by showing you content that is relevant to you or we think you may enjoy based on the information you share with us. To do so, we use information about you across different areas of the services in order to add context to your experience. Our goal is to continuously provide you with more relevant and interesting content. We do not use the private content and communications you send to your friends to personalize your experience or make recommendations.
6.3. Enhancement of Services
*Our teams are constantly coming up with new ideas for features and ways to improve our services. Your information can help us decide what kind of improvements we should make, but we are always focused on privacy — and we don’t want to use more of your personal information than necessary to develop our features and models.
6.4. Analytics
*In order to understand what to build or how to improve our services, we need to understand trends and demand for our features. We perform analytics in order to identify, monitor, and analyze trends and usage. Based on this information, we will, among other things, create information about our users to help us understand demand.
6.5. Research
*We conduct research to better understand general consumer interests, trends, and how our Services are used by you and others in our community. This information, along with analytics (as we described above), helps us understand more about our community and about how our Services fit into the lives of those in our community. We also engage in research and development to develop new techniques and technologies.
6.6. Enhance the Safety & Security
*We use your information to enhance the safety and security of our services, and prevent fraud or other unauthorized or illegal activity. For example, we provide two-factor authentication to help protect your account and can send you email or text messages if we notice any suspicious activity.
6.7. Support
*When you ask for help, we want to get you support as quickly as possible. In order to provide you with the help needed to resolve issues with our services, we often need to use the information we have collected to respond.
6.8. Enforce Our Terms & Policies
* We use the data we collect to enforce our Terms and the law. This includes enforcing, investigating, and reporting conduct that violates our Terms, policies, or the law, responding to requests from law enforcement, and complying with legal requirements. For example, when unlawful content is posted on our services, we may need to enforce our Terms and other policies. In some cases, we may also use or share your information to cooperate with law enforcement requests, escalate safety issues to law enforcement, industry partners, or others, or comply with our legal obligations.
6.9. Other Purposes, With Your Permission
*Additionally, there may be instances when you interact with our Services that we will ask for your permission to use your information in a new, different, or otherwise specific way.
Note: We do not sell your personal information to third parties.
7. Cross-Border Data Transfers
*As Kollabo Nexus is based in India, the information we collect will be stored and processed in India. If we transfer your data to service providers or partners located outside of India, we will ensure that such transfers comply with the Digital Personal Data Protection Act, 2023, and other applicable laws, and that appropriate safeguards are in place to protect your personal data.
8. Data Retention
*We will retain your personal data only for as long as necessary to fulfill the purposes for which it was collected, including providing our services, complying with legal obligations, resolving disputes, and enforcing our agreements. When you delete your account, we will take steps to erase your personal data or de-identify it, unless we are required by law to retain it for a longer period. For example, we may retain certain information for security, fraud prevention, and legal compliance purposes.
9. Children's Privacy.
*Our Services are not intended for individuals under the age of 13. We do not knowingly collect personal information from children. If you become aware that a child has provided us with personal information, please contact us immediately, and we will take steps to delete such information.
10. Contact Us.
*If you have any questions, concerns, or requests regarding this Privacy Policy or our privacy practices, please contact us at contact@kollabo.in.
11. Updates to the Privacy Policy.
*Kollabo Nexus Private Limited reserves the right to modify its Privacy Policy at any time, and we will inform you of any significant changes by updating the policy's effective date or posting a notice on our website. We may update our Privacy Policy from time to time, and when we do, we will notify you through various means, such as revising the effective date at the top of the policy or providing additional notice on our website's homepage.
• By using our website application Kollabo Nexus Private Limited, you acknowledge that you have read and understood this Privacy Policy.
